PRIVACY POLICY

Sami Salon
Last Updated: 01 Dec 2024

1. Introduction

Sami Salon respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our services. It also outlines your rights under UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Information We Collect

We may collect and process the following types of personal data:

Personal Details – Name, contact details (phone number, email address), and address (if provided for mobile treatments).
Health Information – Relevant medical history, skin conditions, allergies, and other details required to tailor your treatments safely.
Treatment History – Records of services provided, products used, and progress notes.
Payment Information – Transaction details, though we do not store card details (these are processed securely by payment providers).
Communications – Emails, messages, or enquiries related to bookings and services.

3. How We Use Your Information

Your information is used for the following purposes:

To provide and personalise skincare and massage treatments.
To manage appointments and communicate with you.
To comply with legal obligations (e.g., health and safety regulations).
To keep treatment records for reference and continuity of care.
To send updates, appointment reminders, or relevant information (only if you have opted in).

4. Information Sharing and Professional Collaboration

We respect your privacy and will never share your personal information without your explicit consent. In some cases, to enhance your personal care and services, we may collaborate with other professionals (such as skincare specialists, medical practitioners, or wellness experts). However, this will only be done upon your request or with your prior approval. We do not sell, trade, or disclose your information to third parties for marketing purposes.

5. Data Storage and Security

We take appropriate measures to safeguard your data, including:

Secure digital and physical storage of client records.
Restricted access to sensitive information.
Compliance with UK GDPR regulations regarding data retention and security.
Client records are retained for a minimum of seven years from the date of your last treatment, in line with professional and insurance requirements.

6. Retention of Records for Under-16s

For clients under the age of 16, records must be retained until they reach the age of 25. This ensures compliance with professional and insurance requirements, which mandate holding records for seven years after the individual turns 18. These records will be securely stored and managed following the same data protection protocols outlined in this policy.

7. Your Rights

Under UK data protection laws, you have the right to:

Access your personal data and request a copy.
Correct inaccurate or incomplete information.
Request the deletion of your data (subject to legal and professional obligations).
Restrict or object to processing in certain circumstances.
Withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us at sami@samisalon.co.uk

8. Cookies and Website Data

If our website uses cookies, we will inform you upon visiting. Cookies help improve your browsing experience, but you can disable them in your browser settings.

9. Changes to This Policy

We may update this policy periodically to reflect changes in regulations or business practices. Any updates will be posted on our website.

10. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Sami Salon
Email: Sami@samisalon.co.uk
Phone: 07427294885

By using our services, you agree to the terms of this Privacy Policy.