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PRIVACY POLICY

Sami Salon
Last updated: September 2026

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Sami Salon respects your privacy and takes the protection of your personal information seriously. This policy explains what information we collect, why we use it, how we protect it and your rights under the Data Protection (Bailiwick of Guernsey) Law, 2017.

 

Information we collect

When you contact, book with or receive a treatment from Sami Salon, we may collect:

  • your name and contact details;

  • appointment, booking and payment information;

  • consultation and treatment records;

  • relevant health information, including medical conditions, medications, allergies, pregnancy, injuries and skin concerns;

  • information about products used, treatment adaptations and outcomes;

  • photographs, where these are appropriate and you have agreed to them;

  • emails, messages and other communications with us; and

  • website information collected through cookies or similar technologies.

Health information is treated as sensitive special category data and is handled with additional care.

 

Why we use your information

We use personal information where necessary to:

  • arrange and manage appointments;

  • provide treatments safely and appropriately;

  • identify contraindications and adapt treatments to your individual needs;

  • maintain accurate consultation and treatment records;

  • communicate with you about your appointments or treatments;

  • process payments and maintain appropriate business records;

  • meet professional, insurance, legal and regulatory requirements; and

  • send marketing communications where you have chosen to receive them.

Where consent is relied upon, you may withdraw that consent at any time. Withdrawal does not affect processing that has already lawfully taken place.

 

Sharing your information

Sami Salon does not sell your personal information.

Information may be processed by trusted service providers that support the operation of the business, such as website, booking, payment or IT providers, where necessary.

Where consultation with another professional would be helpful in relation to your treatment, your personal or health information will only be shared with your authorisation, unless disclosure is otherwise required or permitted by law.

 

How your information is stored

Reasonable physical and digital security measures are used to protect your information from unauthorised access, loss or misuse.

Paper consultation and treatment records are stored securely in a locked office, with access restricted appropriately. Digital information is held using password-protected systems and trusted service providers where applicable.

 

How long we keep your records

Client consultation and treatment records are normally retained for at least seven years after your last treatment, or longer where required for professional, insurance or legal reasons.

Records relating to children or young people may need to be retained for longer in accordance with applicable professional and insurance requirements.

Other personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or to meet applicable obligations.

 

Your rights

Under Bailiwick of Guernsey data protection law, you have rights concerning your personal information. Depending on the circumstances, these include rights to:

  • be informed about how your information is used;

  • access personal information held about you;

  • have inaccurate information corrected;

  • request deletion or restriction of information in certain circumstances;

  • object to certain uses of your information;

  • withdraw consent where processing is based on consent; and

  • make a complaint about how your information has been handled.

You can find further information about your data protection rights from the Office of the Data Protection Authority for the Bailiwick of Guernsey (ODPA).

 

Cookies

Our website uses cookies and similar technologies. Please see our Cookie Policy for further information and details of how to manage your choices.

 

Changes to this policy

We may update this Privacy Policy if our services, systems or legal requirements change. The latest version will be published on this website with its updated date.

 

Contact

For questions about this policy, to request access to your information or to exercise your data protection rights, please contact:

Sami Salon
Alderney, Channel Islands
sami@samisalon.co.uk

07911 711 116

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